The AI agent that runs your trades business 24/7
Swych answers every call, books every job, dispatches the right tech, and follows up automatically. You will never lose another customer to voicemail.
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Built by SaaS operators from Emburse · Medallia · Productboard · NetSuite · OFX · TD Securities.
The Problem
Most small Canadian shops are missing more calls than they realize.
A 2024 study of 85 SMBs across 58 industries found 62% of incoming calls go unanswered. Home service trades skew higher during peak and after-hours. Whether you're under a sink, on a roof, or under a hood, every missed call is a job your competitor books. The choices small Canadian shops have today are voicemail (loses customers), a part-time receptionist ($45K+ a year), or doing it all yourself when you're already maxed. There's a gap and Swych from Nousera is filling it.
in revenue per missed call — from a $275 plumbing service visit to a $3,500+ furnace install
your AI agent picks up — including 2 a.m. burst pipes
bilingual by default — Bill 96 ready in Quebec
from signup to live, including a 20-minute training call
average response time to inbound leads with Swych
more booked jobs from existing call volume
Sources: 411 Locals SMB Call Study (2024); industry data on Canadian trade ticket sizes (HVAC service avg ~$650, plumbing avg ~$275, furnace install $3,500+).
The Platform
One AI agent. Every customer touchpoint.
From the first ring to the post-job review, Swych handles the operational glue that keeps small trades businesses growing.
24/7 Call & Text
Answers every inbound call and SMS instantly. Handles FAQs, troubleshooting, and emergency triage.
Smart Booking
Books, reschedules, and confirms jobs directly in your calendar — no double bookings, no human bottleneck.
Dispatch AI
Assigns the right tech based on location, skill, and urgency. Routes emergencies to who's closest.
Auto Follow-Ups
Quote nudges, review requests, and maintenance reminders that recover revenue on autopilot.
How It Works
Forward your line. We handle the rest.
Step 1
Tell us about your shop
Service area, trades, pricing, hours, scheduling tool. 20 minutes on a call. We train your agent on your business.
Step 2
Forward your phone
Set call forwarding for missed or after-hours calls — or 100% of calls. Works with any carrier. Five minutes to set up.
Step 3
Jobs land in your calendar
Customer calls. Agent answers, books the job, sends a confirmation text. You see it in Google Calendar today — with a recording and transcript. Native Jobber and Housecall Pro sync on launch.
Built for Canada
Not a US tool with a maple leaf glued on.
Generic AI receptionists don't know about TSSA gas certifications, ESA electrical permits, or HST on a $1,200 furnace install. Swych does, across eight trades and four provinces.
Bilingual EN / FR
Quebec-ready. Caller switches languages, agent switches with them.
Provincial licensing aware
TSSA, ESA, BC Safety Authority — agent knows what work needs what ticket.
HST / GST / PST handled
Quotes include the right tax for the customer's province automatically.
Jobber + Housecall Pro
Two-way sync (launching with the product). No double entry, no spreadsheets.
Local Canadian numbers
416, 604, 514 — your area code, not a US 800 number.
WSIB / WCB conversations
When a caller mentions a workplace claim, agent flags and routes correctly.
Stop losing jobs to voicemail.
See Swych answer a live call in your voice, in your service area, in under 30 minutes.